Support Communities and Groups

Support Driven is an online community of more than 13,000 members who care deeply about support. Ask questions, share expertise, and help each other via the Support Driven Slack, supportdriven.com, and at events like SD Expo and SD Leadership Summit.

The Customer Experience Management professionals group exists to allow networking and best practices sharing among Customer Experience Managers in all fields and levels in order to better serve customers.

This group will allow professionals in the customer experience field to share best practices. Topics will include collecting customer feedback, measuring customer value, driving change at critical customer touchpoints, etc.

MyCustomer brings together professionals involved or interested in customer experience management and CRM, whether they be from marketing, customer insights, customer service or contact centres.

CX Network (www.cxnetwork.com) provides customer experience, service, insight, marketing and digital leaders with high quality content, and live events across the globe.

The Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession.

This group is open to general industry information, networking, discussions, links, tips and opportunities, relating to Customer Service, Customer Experience and Customer Insight, for C- Suite, Director and Senior professionals across consumer centric business.

The purpose of this group is to build a community of customer support professionals. This community will organise conferences and help members improve the service they are providing to their clients.

To connect customer support personal globally, on single platform to share their experience and achieve to the best in the industry practice.

Our goal is to reunite customer experience professionals. We don’t use the words customer service anymore - we always talk about the customer experience now.”

The Customer Experience Forum is an online community comprised of the nation’s top customer experience executives.