Instant, automated support to customers and internal teams by AI Agents trained on internal knowledge. Setup in minutes on Slack, MS Teams, or as a Chrome app.
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Automate chat support and assist your agents to solve queries faster using custom trained AI agents.
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Identify account POCs and get instant insights into customers - have more customer conversations in less time, improve customer relations.
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Close sales faster by solving customer problems with customized AI-powered solutions.
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Stop wasting hours searching through disconnected sources. With Threado AI, get instant answers and focus on what matters.
Don’t get stuck in traditional rule-based bots. Upgrade to advanced AI agents that provide 24/7 contextual and personalized support, resolving more queries and significantly enhancing customer satisfaction. Get started in minutes with our no-code platform.
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Threado AI integrates effortlessly into your daily tools like Slack, Microsoft Teams, and Chrome. Access your company's information instantly, whether you're at your desk or on the move.
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Threado AI makes it easy to interact with all your internal structured and unstructured data including traditionally hard-to-access data sources- Knowledge base, intranet, CRM, support conversations, product adoption metrics, revenue data, and more—all in one place.
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Intuitive, user-friendly, and super-easy to navigate. Connect your internal knowledge sources and start using Threado AI — no fuss, no fluff. Empower your team to access company information instantly, without dependencies, limitations, or delays.
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We are SOC 2 Type II certified and committed to keeping your sensitive data safe. All customer data is encrypted. All data in transit is encrypted using TLS 1.2+.
Threado has been a game changer in supporting our Notion community around the world. Truly one of my favorite teams in tech today and I often think about how much time I save because of all of their innovative features. As always excited to see the next step in the product with AI and so happy for the team 🙌
Gen AI is only as strong as your knowledge base and what we saw with Threado AI is that with proper documentation, it’s 99% accurate in answering questions. After integrating and training on internal docs, the answers put together were very nice. Threado AI has turned into our go-to source for all information. And not just support but customer success, sales, and even engineering have started using it.
With Threado AI, we can just ask the question without having to manually go through our entire knowledge base. Instead of having our team scour through each account and their information, all of it is just one question away on Threado AI. Icing on the cake is that the tool also gives us the source of the information provided which makes Threado AI behave like our very own search engine!
Because Threado AI helps resolve 50-100 queries every day, the ticket volume per agent remains tremendously under control, and despite an increase in product users, we haven’t seen an increase in support tickets per agent. Threado AI is essential to us, no doubt about it, and with the volume, Threado AI’s importance will also grow along with it; we will rely more and more on Threado AI.
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AI Agents for customer-facing teams
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