This is a part of a series where we talk about ways of improving your support functions. In this guide, we explore ways in which you can train your teams to work better with AI.

With AI Agent Assist, your agents can answer queries faster saving time on searching through databases and understanding the context of the queries asked.

Support functions differently across industries and for SaaS, specifically, there are ways in which you can take your support to newer heights.

We recently hosted Lauren Fearn, a support leader with over 10 years of experience and the Director of Support at Zapier, in our fireside chat series.

Companies that leverage AI report substantial savings, with reduced operational costs and enhanced efficiency translating to a higher ROI.