Connect internal Confluence docs, projects, and templates with Threado AI and get instant, AI-generated answers wherever your team needs them.
Confluence is a collaboration and knowledge-base software that teams use primarily for internal wikis, documentation, and projects. Confluence became the go-to tool for teams for project collaboration and maintaining internal docs that are critical. It’s difficult to search through an extensive Confluence knowledge base every time the team needs to look for information. Connect your Confluence knowledge hub with Threado AI and ask questions directly where it’s convenient for you.
Selectively connect your Confluence docs and custom train Threado AI on internal knowledge base to make it intelligent, contextual, and accurate.
Connect your Confluence account in minutes and without any help. Take control of your personal assistant and customize what the bot learns, get instant answers.
Threado AI references the articles in the responses so it’s easier for you to ensure the credibility of the answers, no more guessing.
Threado has been a game changer in supporting our Notion community around the world. Truly one of my favorite teams in tech today and I often think about how much time I save because of all of their innovative features. As always excited to see the next step in the product with AI and so happy for the team 🙌
Gen AI is only as strong as your knowledge base and what we saw with Threado AI is that with proper documentation, it’s 99% accurate in answering questions. After integrating and training on internal docs, the answers put together were very nice. Threado AI has turned into our go-to source for all information. And not just support but customer success, sales, and even engineering have started using it.
With Threado AI, we can just ask the question without having to manually go through our entire knowledge base. Instead of having our team scour through each account and their information, all of it is just one question away on Threado AI. Icing on the cake is that the tool also gives us the source of the information provided which makes Threado AI behave like our very own search engine!
Because Threado AI helps resolve 50-100 queries every day, the ticket volume per agent remains tremendously under control, and despite an increase in product users, we haven’t seen an increase in support tickets per agent. Threado AI is essential to us, no doubt about it, and with the volume, Threado AI’s importance will also grow along with it; we will rely more and more on Threado AI.
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AI Agents for customer-facing teams
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